When the Hôtel Monville in Montreal opened in 2018, it was one of the first hotels in Canada that offered a truly contactless visitor experience. Guests at the 269-room hotel could check in via the hotel's app or website or at any of the four check-in kiosks in the lobby of the hotel. If a guest forgot a toothbrush, wanted an extra towel or ordered room service, a three-foot-tall robot would deliver the item straight to their room. Savioke CEO founder and CEO Steve Cousins poses next to a Relay delivery robot. "From the moment you walk into the hotel, we offer a full contactless experience," Hôtel Monville Director of Sales and Marketing Jean-Cédric Callies said.

Setting new trends in the industry, this 20-storey, four-star hotel offers 269 guest rooms including 54 suites. Designed by the team that successfully relaunched the Hôtel Gault, Monville is redefining customer service by offering the latest integrated technological innovations. This robot, developed by the California firm Savioke, helps make a stay at Monville a truly unique experience, in harmony with the growing digital age. Guests can check in easily and quickly at electronic kiosks, where they will also automatically receive their room keys. Human receptionists can thus dedicate more time to helping guests discover Montréal's many attractions.